SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Fashion Landz (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://fashionlandz.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I fell in love with this skirt * _ * delivery is fast, first indicated in the order blue, but then wrote to the store to put black, for which thank you: 3
The skirt is good, but missed with the size ((took, xl and was not enough. Reordered on xxl.
I ordered 3 sizes larger to come a normal length. On the growth of 166 took xl. In the waist ocheen freely, but it is fixable with a belt
The skirt is sewn well. I bought my daughter-at 44 size took s, at the waist back to back. The parcel was 1,5 months old, tracked. The store put a gift (hair elastic), thanks for the pleasant surprise.
the employees are very sympathetic and very helpful. thank them very much. The product came as it should. according to my size. Great!
perfect size and fast shipping Thanks
Good goods, came quickly and in good packaging
I bought the light blue and seemed a little lighter than the picture, but still beautiful and am satisfied. Served straight and still come with a elastic hair.
The skirt is very cool. According to reviews i ordered m, i was bolshevat at the waist (65 cm), in the pope freely, but not much. The length is perfect-7 cm above the knee. My height is 152, i'm happy with everything. In addition, put a rubber for hair, nice :) to irkutsk the parcel came quickly-in two weeks.
The parcel was 24 days. Packed in standard package. The skirt is well stitched. The loop under the button is cut. Medium-density jeans. On the parameters ot68 ob92 took the size of m. Everything came perfectly. Even the place is left. Photo with measurements attached. The color is pleasant light jeans. Thanks to the store, i will order in other colors.
Ordered 8/30 came 9/12 so quite fast!! Very good! M fits well for 159cm height
At the waist 64 cm s the essence of bolshevat. With the belt is good. Height 158. The store put the rubber as a gift. But! The color is not the same as in the picture, it is very dirty blue, which can be seen in the last photo
The skirt is very cool, the delivery of mega bystraya
The goods came quickly